A Basic Guide on Apple's ASP: Warranty and Replacement Options

Every time a smartphone doesn’t work, most people initially think of having it serviced, probably from a nearby local gadget repair shop. But with the number of related service provider around, how do you make up your mind?

Are you the type of person who visits a currently popular repair service shop or do you choose a local old time repair shop downtown?

You are not the only one who keep on thinking about this matter. A statistical study conducted in the United States shows that people spend billions each year just to have their gadgets, like Apple's iPhone, repaired. But before you hand over your smartphone for service, decide carefully on where you should go. Remember, not all providers are created equal and a wrong decision will void your warranty, or worse.

In relation, this article offers some helpful ideas on what you can do if your iPhone is no longer covered by the warranty period and why it is still essential to have your phone serviced by an Apple authorised repair centre or authorised service provider (ASP).

World Wide Warranty Coverage

Apple service centres Singapore guarantee their work for a 90-day period. Bring the gadget back to any Apple facility centre in the world for a free or no charge fix in case any problems arise with the repair within that time period. This option is very rare for unauthorised repair service providers to offer such warranties. If there is, they only do it for a limited time period of 30 days. Keep in mind that this option is only available at the one location you received your service at.

Original Parts

If you bring your device to an unauthorised iPhone service centre in Singapore, you have no guarantee or proof that they are using certified, authentic Apple replacement parts. This promises can only be provided by ASPs. Apple facilities only use Apple parts, and the company stands behind each part they create.

Exchange for a New Device

Apple is a known outstanding company worldwide. They provide an Out of Warranty Service which allows most iPhone owners to trade in damaged gadgets and receive replacements at a substantially discounted price, also if you bought a secondhand phone. This also means a lot of savings of up to half the price of a new iPhone version. And sometimes even more. The only way to take advantage or to check the eligibility of this offer is to take your iPhone to an Apple ASP.

Screen Calibration

The touchscreen of an Apple iPhone is very sensitive and complex. Once the replacement is done, screens need to be recalibrated to the standards of Apple. Only an authorised service provider of Apple has the ability to do this. If calibration fails (this sometimes happen), if you had your screen replaced and calibrated by an Apple specialist or technician at an authorised service provider, you are eligible to receive a replacement iPhone at no additional cost to you. Unverified ASP can’t offer such protection level.